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PPEC gets new toll-free SMS text messaging number

Thursday | June 3, 2021
All News

PPEC new SmartHub texting number

Text messaging is an important method for us to communicate with you. From billing alerts to service updates, text messaging is an effective way for us to help keep you updated on your service and news regarding PPEC.

We wanted to let you know of a small change to our text messaging. When you receive a text message from PPEC, it has come from a short code. Starting on Thursday, June 10, text messages from Paulding Putnam Electric Co-op will start coming from 855-940-3918. We’re making this change to help ensure we continue to communicate effectively with you through text.

Please save this new number, but do not use it to call us. It's ONLY for text alerts we send out.

To log in to your SmartHub account and enroll in text alerts (bill due, upcoming events, etc.) or change your settings, click here: https://ppec.smarthub.coop/Login.html#login:

This change will not affect your service or communication from us in any way. If you have any questions, please contact us.

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Paulding Putnam
401 McDonald Pike
Paulding, OH 45879
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Toll-free: 800-686-2357
Automated Line: 855-940-3918

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Our Mission

To provide safe, reliable, and sustainable energy and communications services to our members and communities with superior customer service and innovative solutions.

This institution is an equal opportunity provider and employer.

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Paulding Putnam Electric Cooperative earns this award based on data modeled by the ACSI® in 2023 and 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with Paulding Putnam EC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

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      • OurSolar
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