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Have you received a scam call, visit, or email? Don't fall for it.

Saturday | February 12, 2022
All News

Unfortunately, in today’s world, scams are inevitable. Scammers can threaten you with everything from legal action involving the IRS to turning off power to your home. 


Utility scams often involve an individual or group posing as an employee of your electric cooperative. The scammer may use threatening language in order to frighten you into offering your credit card or bank account information. Don’t fall victim to these types of scams. Understand the threats posed and your best course of action: 

  • If someone calls your home or cell phone demanding you pay your electric bill immediately, gather as much information as you can from that individual, hang-up the phone, and contact Paulding Putnam Electric Cooperative at 1-800-686-2357. Scammers often use threats and urgency to pressure you into giving them your bank account number or loading a pre-paid credit or debit card or a gift card (such as a prepaid visa). PPEC will never ask for pre-paid credit or debit cards. Your safest bet is to tell the caller (even if it really is us) that you’re going to hang up and call our office. 
  • We do make payment reminder calls to members who are at risk of being disconnected. Please remember that we only make these calls during normal business hours. So if you receive such a call before 7:30 a.m., or after 4 p.m., or on the weekend, then you could be pretty certain that it’s a scam.  If you have any doubts about your utility bill, contact our member payment center either in person or over the phone at 1-800-686-2357.
  • If someone comes to your home claiming to be an employee of PPEC that needs to collect money or inspect parts of your property, call us to verify they are, in fact, an employee. If they are not, call local authorities for assistance and do not let the individual into your home. 

There are other types of scams to watch out for, too:

  • Government agencies like the IRS will never call to inform you that you have unpaid taxes or other liens against you. You will always receive this type of information in the mail. If someone calls claiming to be the IRS, hang-up immediately. 
  • If you receive an email from an unknown sender; an email riddled with spelling errors and typos; or an email threatening action unless a sum of money is paid, do not click any links provided within the email, and do not respond to the email. Simply delete it.
  • If someone calls your home claiming to have discovered a virus on your computer, hang-up. This caller’s intent is to access personal information you may be keeping on your computer. 

PPEC wants to make sure you avoid scams.  If you have questions about how to protect yourself from scammers, call 1-800-686-2357.

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Contact Info

Paulding Putnam Electric Cooperative
401 McDonald Pike
Paulding, OH 45879
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Toll-free: 800-686-2357
Automated Line: 855-940-3918

Office Hours

7:00 a.m. - 3:30 p.m.
Monday through Friday

 

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Our Mission

To provide safe, reliable, and sustainable energy and communications services to our members and communities with superior customer service and innovative solutions.

This institution is an equal opportunity provider and employer.

2023 ACSI Badge     2024 ACSI Badge     ACSI Badge

Paulding Putnam Electric Cooperative earns this award based on data modeled by the ACSI® in 2023 and 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with Paulding Putnam EC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Paulding Putnam Electric Cooperative. Your Touchstone Energy Cooperative.

  • My Home
    • Start/Stop Service
    • New/Upgrade Service Information
    • Payment Options
    • SmartHub
    • Rates & Billing
    • Capital Credits
    • Bill Payment Assistance
    • Disconnects/Service Limiters
  • My Business
    • Online Bill Payment
    • Rates & Billing
    • Start Commercial Service
    • Capital Credits
    • Economic Development
    • Peak Load Management
    • Rebates
    • Commercial/Industrial Power Factor Correction
  • My Energy
    • Renewable Energy
    • Energy Calculators
    • Rebate Programs
    • OurSolar
    • Home Energy Audits
    • Beat the Peak
    • Radio Control Switches
    • Energy Efficiency Projects & Tips
    • Electric Vehicles
  • Programs
    • Operation Round Up
    • Co-op Connections
    • Outdoor Lighting Rentals
    • Youth Programs - Bright Futures
      • County Fair Livestock Auctions
    • Scholarships
    • Youth Tour
    • Family Month
    • America's Electric Cooperatives | PAC
  • Events
    • Solar 101 Q & A Event
    • Member Appreciation Day
    • 2025 Annual Meeting
    • Cybersecurity and Energy Efficiency Town Hall
    • Veterans Day Donation Drive
  • News & Magazines
    • Ohio Cooperative Living
    • Indiana Connection
    • Local Magazine Archive
    • Member Newsletter
    • Co-op News Updates
    • Empowered Blog
    • 2024 Rate Increase
  • Safety
    • Storm Preparedness
    • Safety Tips
    • Tree Trimming
    • Safety Demos
    • New/Upgrade Service Information
    • Outage Preparedness
  • Fiber Internet
    • Interest Form
    • Fiber Updates
  • Outages
  • About PPEC
    • Contact Us
    • Co-op History
    • Board of Trustees
    • Run for the Board
    • Retail Energy Choice
    • Official Records & Terms
    • Territory Maps
    • Employment
    • Website Privacy Policy